Myself Divakar I have 5 years work experience as a System Engineer in IBM Company Bangalore,India.
Koramangala, : 9880476979
Bangalore-560095. Email : firstname.lastname@example.org
CARRER OBJECTIVE :
To work in a respectable and a responsible position for a prestigious organization where my knowledge and skills can be utilized and sharpened.
ACADEMIC QUALIFICATIONS :
B.com(computers)from Kalinga University Rajahmundry in the year (2003 to 2005).
Intermediate from NOS ( National Open School) in the Year (2001 to 2002).
S.S.C. from B.V.M.high School Rajahmundry.
Diploma in Hardware and Networking from Bits ‘N’ Bytes , Rajahmundry.
MCSE (Microsoft Certified Systems Engineer) from Bits ‘N’ Bytes , Rajahmundry.
SUMMARY OF WORK EXPERIENCE:
Having 3 years in the field of IT, having experience in End User Support.
Having 2 years in the fields of IT, having experience in desktop Engineer.
Network Solutions an IBM Company.-Feb 12-02-2007 to 26-08-2010.
Dynpro India Private Limited. – Aug 27-08-2010 to Till Date.
DESIGNATION: End User Support and PRINTER SPOC.
PLATFORM: Microsoft Windows 2000/XP/2003 ,Lotus Notes.
DURATION: FEBRUARY 12-02-2008 to Aug 26-08-2010
COMPANY: Client I.B.M. Bangalore.
Tools Worked on
• ISAM (IBM Standard Asset Manager)
• WST (Workstation Security Tools)
• IBM My help
• IBM Ayudame
• Symantec Ghost
• ISSI (IBM Standard Software Installer)
Roles and Responsibilities at IBM:
• Installation and maintenance of MS Windows 2000 professional /XP clients
• Worked in GPWS as a (Printer SPOC) For EGL Location, Bangalore.
• Installation and maintenance of Lotus Notes 7.x and 8.x Versions and Same time clients 7.5.1
• Maintaining device drivers & Managing Disks by RAID-0, RAID-1.
• Attending & resolving problems within SLA timings with Manage Now tickets.
Escalate problems appropriately as per the escalation matrix
Hands on experience on Installing, configuring and administering windows 2003 server
Configuring and maintaining user account, profiles.
Experience in Configuring and maintaining ADS with 2003 server.
Configuring and maintaining VPN connection for Client systems.
Configuring DNS, DHCP.
Troubleshooting and maintenance of all LAN network printers and workstation network connectivity issues.
Knowledge in Installing, configuring and administering windows XP.
Configuring and troubleshooting Outlook Express
Constructing network and crimping.
Installing and maintaining the antivirus package for Client systems.
Installed and configured PC software, hardware, peripherals such as Modems, Printers, Scanners, CD-ROM/CD-Writer.
Good knowledge in computer hardware.
Configuring the Lotus Notes and Trouble shooting the Lotus Notes Issues.
Good knowledge in Desktops.
Assembling, Installing operating systems and drivers
Operating Systems: Windows NT 4.0. Sever, Windows2000Sever/Workstation, Windows 2003Server, Windows XP, lotus notes.
Name : S.Divakar
Father’s Name : S.Satyanarayana
Date of Birth : 29-10-1983
Languages Known : English, Telugu and Hindi
Hobbies : Playing Chess, Cricket & Listening to Music
Marital Status : Single
Religion : Hindu
Nationality : Indian
Passport No. : G0419874
Permanent Address : D.No. 16-5-1, Sri Padma Sai Appartment,,
Sri Ram Nagar, Rajahmundry-03.
East Godavari Dist.,
: 0883 -2448232.
The above achievements are a measure of my sincerity & capability to work in teams & successfully execute any enterprising work. My capabilities enhance my confidence of my deliverables. The above-mentioned information is true to best of my knowledge
Date : (S.Divakar)