La Dolce Vita Coffee Shop, a company in Manama
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Reviews and discussions regarding La Dolce Vita Coffee Shop
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Seeking for the following positions: 1)Area/Regional Manager 2)Operations Manager 3)Duty Manager
OBJECTIVE To work as a professional in an organization that offers opportunities for merit based advancement & to contribute maximum result to the growth & progress of a company by utilizing one's organizational & managerial skills.
PERSONAL DETAILS • Name Waleed Mohamed Amanalla Mohamed Sadeq • Nationality Bahraini • Sex Male • Marital Status Single • Date of Birth 29/6/1968 • Passport Number 1862809 • Contact Number +973 39456065 • Driving License Yes • Email firstname.lastname@example.org • Address House:524 / Road:2910 / Block:929 / East Roffa / Bahrain
EDUCATIONAL QUALIFICATIONS • Muharraq Secondary Technical School - 1986
ACADEMIC TRAININGS 1. Delmon Academy • Introduction to Personal Computer. • Introduction to MS Windows.
Bahrain Institute of Banking & Finance • Introduction to Insurance. • Transportation. • Communication Skills.
Kanoo Training Centre • Intermediate English - Level 3A. • Intermediate Writing & Speaking Skill.
Intercontinental Regency Hotel – Trainings • Hotel Orientation. • Strategic Selling (1). • Strategic Selling (2). • Introduction to Accounting – 1. • Service Leadership Training. • The Foundation of Neuro Linguistic Programming (NLP). • Microsoft Outlook 2003 - Level 1&2.
Golden Trust Training Institute (Al Safir Hotel & Tower) • Management Skills. • Emotional Intelligence.
TECHNICAL SKILLS • Adaptive to new work situation with a great deal of energy, drive & initiative. • Highly dependable with excellent organization & time management skills. • Focus on what needed to be done & then believe in doing it. • Excellent communication abilities (writing & verbal). • Demonstrated ability to meet deadlines. • Excellent in anticipating potential problems. • Proficient in windows operating system.
EMPLOYMENT EXPERIENCE (starting from the recent) 1. Isfahani Restaurants (Temporary Contract -Bahrain) * Working as an Area Manager (Restaurant & Catering Operations) from Sep. 2010 to present.
Duties & Responsibilities: • Conduct daily visits to 6 restaurant branches to ensure smooth running of the daily operations. • Attend to human resources issues including staff & workers supervision, daily attendance, absenteeism, punctuality, cleanliness, appearance, job satisfaction & performance appraisal. • Inspection of equipments, installations, furniture, fixture & utilities to ensure proper functioning & maintenance. • Inspection of interior & exterior to ensure cleanliness & hygienic status of the premises. • Participate with the management in developing menus & prices structure. • Assist the management in periodic evaluation of quality of food & quality of services. • Participate with the management in conducting promotional & marketing activities for both the restaurant functions & the catering. • Supervise outside catering activities to ensure timely delivery & proper buffet arrangements. • Attend to customer's complaints & suggestions & make recommendations to management.
- Al Safir Hotel & Tower (Bahrain)
- Worked as a Sales Manager in the Sales & Marketing Dept. from Feb. 2008 to July 2010.
Duties & Responsibilities: • Identify prospective accounts & establish goals for key accounts by analyzing historical data & other statistical information & also by conducting accounts interviews & preparing customer action plans. • Attend fairs in order to represent the hotel & region within both according to the action plan within the business/marketing plan of the hotel. • Manage the total sales efforts within the area sales office to generate pro-actively revenue. • Ensure the hotel consistently disposes of adequate, motivated & skilled personnel within the sales team. • Care that sales office administration & filing is properly organized & according to the standards. • Coordinate & work closely with room's division manager. • All office & print material for advertising & promotion (fairs).
- Intercontinental Regency Hotel (Bahrain)
- Worked as a Sales Manager in the Sales & Marketing Dept. from August 2000 to December 2007.
Duties & Responsibilities: • Maintain a high level of exposure in the hotels major market areas through direct sales solicitation, telephone contacts & written communications. • Implement all sales action plans related to the market segment as outlined in the revenue plan. • Establish & maintain files on major active accounts within the market segment in accordance to IHG Hotels key accounts management concept. • Provide feedback to the DOSM on changing market conditions including trends in the competition as a result of direct sales solicitation, telephone & direct mailing in market areas. Assist in conducting Fam/Site inspection trips to the Hotel by major clients. • Plan sakes trips under the direct approval of DOSM to major marketing areas calling on accounts within their specific market segment & report to the DOSM on potential markets needing coverage. Establish & maintain effective employee relations. • Disseminate sales related information to other departments as appropriate.
- Gulf Air (Bahrain)
- Worked as a Flight Attendant from Jan. 1989 to Oct. 1991.
SKILLS • Word • Excel • Fidelio • Outlook
LANGUAGES KNOWN • Arabic • English • Farsi • Hindi
HOBBIES • Traveling • Drawing
SPORTS • Table Tennis • Chess • Volleyball • Walking & Jogging